The hospitality industry includes a wide variety of companies. The broad array of service related groups encompass the restaurant industry, hotel and resort chains, entertainment venues, and conference centers. Employment Screening Services has worked in this industry for years and currently handles background checks for 130+ hotel locations and over 2000 casual dining restaurants including Ruby Tuesday, Romano's Macaroni Grill, Jason's Deli, and Johnny Corinos across the United States. Our proven track record and industry familiarity has made Employment Screening Services a specialist in hospitality screening. Continually striving to educate clients on best practices, the industry knowledge only increases the benefits clients receive when working with Employment Screening Services.

The hospitality industry often has a higher turnover rate for employees and even fluctuates seasonally. This volume and/or frequency are a perfect pair for the necessity of screenings. Employment Screening Services can customize packages to suit the needs of your company, including drug testing, as well as multiple franchise locations.

Proven Expertise:  ESS works with over 1000 quick serve restaurants including 5 of the 12 largest Taco Bell Franchisees, McDonalds franchises, and a Sonic Franchisee.

ESS recognizes that everyone's needs are not the same. ESS offers numerous packages and we're happy to customize a solution tailored for your company. Please contact us for more information.

ESS offers an automated process for quickly capturing information and ordering screenings. This solution allows you to send numerous applicants the information for their screening quickly via email or from a link on your website and includes many customization options. The applicant is required to fill out their information for the screening, freeing up a tremendous amount of time for the administrator. SwiftHire utilizes an electronic consent form and even offers options for applicants to pay for the screening themselves. Progress can be tracked and automatic email reminders can be sent. SwiftHire is a powerful tool for employers and can simplify the screening process for hospitality industry employers that have high volumes.

Learn more about SwiftHire services.

Applicant tracking systems (ATS) streamline the hiring process and ongoing human resource management of employees. ESS has its own applicant tracking system (ATS), VeroHire, which gives clients the ability to accept employment applications online. The application can seamlessly prompt background screening and drug testing processes to begin. With VeroHire, clients even have the flexibility to update the colors, logos, and specific verbiage for a customized appearance.

Learn more about Applicant Tracking services.

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The ESS Advantage

ESS is one of only a few providers in the industry to receive the National Association of Professional Background Screeners (NAPBS) Accreditation. this accreditation is expected to be the new industry 'seal' looked for by companies when selecting a background screening provider and has been awarded to only a very small percentage of companies, proving a background screening organization's commitment to excellence, accountability, high professional standards, and confirms their industry expertise. In order to achieve accreditation, a rigorous onsite audit is conducted by an independent auditing firm, and consumer reporting agencies must comply with NAPBS standards in the following critical areas:
Obtaining accurate, compliant employment background screening results depends on the expertise of the researchers. ESS employs a knowledgeable team of researchers who physically search records at local courthouses and access multiple databases to ensure that the data provided is accurate. By utilizing a practiced system of verification and quality assurance, ESS confirms and delivers the utmost accurate results.
ESS offers advanced technology solutions that are flexible and can be customized to meet the individual needs of each client. Companies choose ESS because we understand how the screening and hiring process should work and offer our technology solutions to help improve these processes. ESS places a high priority on technology and security services to help clients reduce risks in an expedited and efficient manner. Our services are entirely Web-based, which provides the most accurate and efficient transfer of applicant information. Our clients can retrieve and order reports directly from our secure client area.
Employers have discovered that ESS is dedicated to exemplary customer service. Our Account Managers and Customer Service Representatives are cross-trained in every aspect of the screening process. With a client satisfaction rate of over 98%, our clients consistently tell us that the one on one personal attention sets us apart from our competition. Developing screening programs based on our client's needs and goals has propelled our success. Our team meets with each new client to identify any opportunities with their current process or when developing a new screening program to help determine their needs, and to provide solutions to reach their desired goals.
Rapid response time and user-friendly reports make our services even more attractive to employers. Our focus is on understanding our clients' business goals and providing them with customized services that enhance hiring and retention. ESS understands the value of critical applicant information delivered in a timely manner. Rapid response time and user-friendly reports make our services even more attractive to employers. In many cases, clients have access to results instantly.

What We Do

Background Screening
Drug Testing
International Services